Privacy Policy

At Insight Leadership Solutions, we are committed to protecting your privacy and ensuring the security of your personal information. This privacy policy explains how we collect, use, disclose, and safeguard your data when you access or use our online platform, including our website and related services. We adhere to the principles of the General Data Protection Regulation (GDPR) and other applicable data protection laws to ensure your rights are respected.

Information We Collect
We collect personal information that you voluntarily provide to us when you use our services, such as signing up for workshops, coaching sessions, training programs, or when you contact us for support or inquiries. This information may include your name, contact details, professional background, payment information, and any other data you provide directly.

We may also collect certain technical data automatically when you visit our online platform, including IP addresses, browser type, operating system, access times, and referring websites. This information helps us improve the functionality and security of our services but is not used to identify individual users without consent.

Use of Your Information
Personal data collected is used exclusively for the purposes of providing and managing our professional training and development services, including emotional intelligence workshops, leadership coaching, interview preparation training, team development programs, and executive mentoring.

We use your information to:

• Process registrations and payments
• Communicate important updates and relevant training information
• Respond to your queries and provide customer support
• Improve our platform and customize your experience
• Comply with legal obligations and prevent fraudulent activity

Data Sharing and Disclosure
We do not sell or rent your personal information to third parties. Your data may be shared with trusted service providers who assist in delivering our services, such as payment processors and technical support vendors, under strict confidentiality agreements and only to the extent necessary.

We may disclose your information if required by law, regulation, or legal process, or to protect the rights, property, or safety of our company, users, or others.

Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, to comply with legal or regulatory requirements, or to resolve disputes.

Your Rights
Under the GDPR and applicable laws, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your data when it is no longer necessary
• Object to or restrict the processing of your information
• Request data portability
• Withdraw consent at any time where processing is based on consent
• Lodge a complaint with a supervisory authority if you believe your rights have been violated

To exercise any of these rights, you may contact us at our physical address.

Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

Cookies and Tracking Technologies
Our online platform may use cookies and similar technologies to enhance user experience and collect usage data. You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect certain functionalities of the platform.

Children’s Privacy
Our services are not directed to individuals under 16 years of age. We do not knowingly collect personal data from children. If we become aware that personal information of a child has been collected without verification of parental consent, we will take steps to remove that information promptly.

International Data Transfers
As an Australian-based company, your information may be stored and processed in Australia or other countries where we or our service providers operate. We ensure that any international transfer of personal data complies with applicable data protection regulations and is subject to appropriate safeguards.

Changes to This Privacy Policy
We may update this policy periodically to reflect changes in our practices or legal requirements. We encourage you to review this page regularly for the latest information.

Contact Information
For any questions or requests regarding your personal data or this privacy policy, please write to us at:
Insight Leadership Solutions
27 King Street
Level 3
Sydney, New South Wales 2000
Australia

By using our online platform and services, you acknowledge that you have read and understood this privacy policy and consent to the collection and use of your information as described.